PRIVACY POLICY
for Knox + Rowe Event Co.
Effective Date: 09/01/2024
At Knox + Rowe Event Co. (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [www.knoxroweeventco.com](insert URL) (the “Site”), contact us, or use our services.
By using our Site and services, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy. If you do not agree, please do not access or use our Site or services.
1. Information We Collect
We may collect the following types of personal information from you:
Personal Identification Information: Your name, email address, phone number, and other contact details when you submit inquiries or request information through our Site.
Event Details: Information related to your event such as venue, guest count, and preferences when you book a consultation or service.
Payment Information: Billing address and payment details for processing transactions (handled securely by third-party payment processors).
Website Usage Information: We may automatically collect non-personal information such as your IP address, browser type, referring pages, and browsing activity through cookies and analytics tools (e.g., Google Analytics).
2. How We Use Your Information
We use your personal information for the following purposes:
Service Provision: To process inquiries, provide event planning and design services, and communicate with you regarding your events.
Improvement of Services: To analyze website performance and improve our services, customer experience, and marketing strategies.
Payment Processing: To securely process transactions for services rendered.
Marketing Communications: To send you updates, newsletters, or promotions (you may opt-out of marketing communications at any time).
Compliance with Laws: To comply with legal obligations and respond to lawful requests by public authorities.
3. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience and collect data about your usage. Cookies are small text files stored on your device that allow us to remember your preferences and improve website performance.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.
For more information on how Google collects and processes data, please refer to their Privacy Policy.
4. Third-Party Services
We may share your personal information with third parties in the following situations:
Service Providers: We may share your data with trusted third parties who assist us in operating our business, such as payment processors, marketing platforms, or event vendors.
Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, or legal proceedings.
Analytics Tools: We use third-party analytics providers like Google Analytics to collect website traffic data. These providers may collect information regarding your interaction with our Site and may use cookies.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no transmission of data over the internet is entirely secure, and we cannot guarantee the security of your information.
6. Retention of Data
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
Access: The right to request a copy of the personal information we hold about you.
Rectification: The right to request corrections to any inaccurate or incomplete personal information.
Deletion: The right to request that we delete your personal data, subject to legal and contractual obligations.
Opt-out: The right to unsubscribe from marketing communications.
To exercise your rights, please contact us at [Insert Contact Email].
8. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under this age. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised effective date. Your continued use of our Site after the changes have been posted constitutes your acceptance of the new policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: